We’re excited to welcome you to the HAVEN Community! In this forum, you can engage with other HAVEN users, HAVEN professionals, and Team HAVEN staff to discuss all things HAVEN.
When you first enter the forum, you will have access to all of the base level categories: #indoor-air-quality, #hvac-forum, and #haven-forum. If you are supposed to have access to the HAVEN Explorers Program forum as well, message @rebeccac with a request to be added.
If you haven’t already, please read the community guidelines before exploring the forum. Before posting a message, spend some time browsing through the existing posts, or use the search bar to find something you’re interested in. When participating in a conversation, remember to Be Excellent to Each Other, and try to use the built-in tools, such as the “Like” button and “Vote” feature.
The login you use in the forum is the same login you use for our upcoming HAVEN IAQ software ecosystem, so remember which service you used during account creation (Google, Linkedin, Facebook, or Email).
In case any of you need official support, you can reach us through the following methods:
- HAVEN consumer support portal: https://support.haveniaq.com
- Where you can find troubleshooting articles and submit trouble tickets
- HAVEN consumer toll-free number: 1-888-964-2836 (or 1-888-96-HAVEN)
- Available Monday to Friday, 10AM–6PM EST / 7AM-3PM PST (English only)
- HAVEN consumer support email: firstname.lastname@example.org
- Expect to receive a response within 1-2 business days
Looking forward to our discussions!