Meet Team HAVEN!

Hello, I’m Max. I have a mixed background in motion graphics, e-commerce and software development. I joined HAVEN in June, before that I was the UX developer for a sports marketing software company for three years.

Here at HAVEN, I’m responsible for developing the Pro Portal. I work closely with Lucy and Ben and many others to make our Pro Portal the go-to software for HAVEN Pros.

Outside of work, I’m usually in Japan (not this year yet), my typical week in Japan would be split equally between SEGA, Yoshinoya and amusement parks with ridiculous roller coasters.

  • Favorite TV show:(Agatha Christie’s) Poirot
  • Favorite movie: Master and Commander
  • Currently obsession: James Hoffmann’s coffee videos :coffee:

Awkward in front of camera


Hi all, my name’s Phil Tsao. I’m on the engineering team here at HAVEN. I formally have an Electrical Engineering degree, but I’ve branched out pretty wide and do software, firmware, electrical and mechanical design…the latter of which I taught myself entirely.

I’m a very passionate problem solver which is likely why I’m drawn to engineering. Design, prototyping, manufacturing, design for manufacturing, are all things that I enjoy and am passionate to work on here at HAVEN in order to make the best product possible.

I grew up in Richmond, BC and now live in Vancouver. I play a lot of sports and used to compete provincially and nationally in badminton. Since retiring from badminton, I’ve started playing volleyball in competitive leagues, although I’ve been really missing any type of sport due to COVID. I also love cooking and seriously considered a career change to a chef at one point in my life, working in an Italian restaurant part time to experience the job before jumping ship.

I’m also very passionate about 3D printing and rapid prototyping in general and have my own business Ember Prototypes, where I manufacture parts for startups and local engineers.

Lastly, I’m a proud corgi parent and have a lovely little fur baby named Milou :slightly_smiling_face:


Hello there! This is Scott Krasman. My primary focus comes down to three main objectives: building relationships, solving problems and transferring information. As the Account Manager at HAVEN, it’s my job to make sure you are happy - and that means I will go to war to ensure you are enjoying the customer experience. My goals are to work with contractors to develop business strategies, gather intel regarding product performance, and ultimately streamline the customer experience to its fullest potential.

I have spent the past seven years in various different roles in the Heating, Ventilation, Air Conditioning and Refrigeration (HVAC/R) space - these include Service (3rd Year Technician), Construction, Sales and Account Management. I also have two certifications (Forced Air / Ventilation) from the Thermal Environmental Comfort Association (TECA). This gives me the perspective required to truly empathize with my customers, as I have worked in and sold to all levels of the industry (Contracting, Wholesale, Manufacturing). Making the shift to the Indoor Air Quality (IAQ) industry means that I can bring the experience I have to support HAVEN’s mission to become the gold standard in IAQ solutions, and I am very excited to work with a stellar team of well-rounded contributors to that cause.

Some of my main hobbies include music writing and production (I play guitar, keys, bass and drums), disc-golf and anything outdoorsy. I am a bit of a music nerd and try to find ways to enjoy aspects of all genres of music, even if it might not be my exact cup of tea. I am also heavily involved in self-development and try to read a new book every two weeks, primarily focused on communication and the way we interact with each other on a daily basis.

Let’s get connected, and we can work together to build your customer experience at HAVEN to deliver spectacular results to your business.


Hello everyone! I’m Beka, the new Community Manager at HAVEN. You’ll be seeing me around the forum as well as on our other media channels. If you ever have any questions or feedback about our product - or even about the topic of indoor air quality (IAQ) - please don’t hesitate to give me a shout!

I’m super passionate about health and well-being, which is why I joined the team. I strongly believe that the path to wellness starts with a clean breath. My vision is to build a Community where we can all come together to find solutions for our respective IAQ issues and improve our quality of life.

Outside of work, you can find me hiking, paddle boarding, playing volleyball and Spikeball, or settling down with a good novel. I am also a self-proclaimed foodie and take way too many photos of my food.

Feel free to reach out any time! Looking forward to seeing you around :slight_smile:


Hello! I am Christy, the Multimedia Designer at HAVEN! I have a multidisciplinary background in design, UX, video and motion graphics - hence I tend to project hop around. But my main goal is to ensure that our marketing materials not only excite our partners, homeowners and pros about HAVEN but also, that they help promote awareness and decisions about indoor air quality (IAQ).

My hobbies include dancing, photography, making videos, sewing and eating lots of good food! I grew up in Richmond, British Columbia, surrounded by delicious cuisines, desserts and bubble tea…hence being a foodie is in my blood. I also do food photography for restaurants and I would be one of those people who make you hungry at night as you scroll through Instagram. I also love to travel, mostly to Asia, and I used to go to Japan once a year until the pandemic.

A big part of my life has also been volunteering in my community at cultural events. I’ve been doing this for about 5-6 years. I love the feeling of community and connectedness I feel when I’m able to work and engage with people from different cultures and walks of life. I find that it opens up my perspective and gives me insight into other people and their stories.

Feel free to connect with me and see you around!


Hello everyone, my name is Jeel Vakil. I am on the hardware engineering and the operations team at HAVEN. I joined HAVEN in 2021, prior to that I was working as a Production Technician at a Fuel cell company. I moved to Vancouver, Canada in 2018 to acquire academic and professional knowledge.
My role at HAVEN is to keep the production line running. This includes QA/QC checks for the products, calibrating the HAVEN Monitor in the EOL(end of line) system, and aiding the product development team with fabrication for prototypes. I have recently completed my Master’s in Energy Management. My educational background made me interested in working at HAVEN, I was always interested in working at a startup company that had a vision reconceptualizing HVAC products.

During my academic years, I have managed to work at a HVAC company as a production assistant, and that made me interested tin pursuing my career in production. In production line, I have managed to learn numerous things which also helped in shaping me outside of my work life. One of the best examples that I would like to share is that I had a habit of being impatient, but working in the production line taught me that if you don’t follow the process flow and skip the steps, you likely have to pay the price by reworking. Outside of work I like to go on intense hikes in the summer and snowboarding in the winter. I am also passionate about my health; I am more focused on body weights exercise (calisthenics). I am also fascinated towards outdoor sports games (cricket, badminton, running).
Feel free to reach out to me anytime!


Hello there! This is Ramin Dastanpour. I have a PhD in Mechanical Engineering from UBC, focused on air pollution monitoring and measurement. Since joining TZOA in 2017, I’ve been able to wear many hats. My work encompasses data science and algorithm development for our HAVEN ecosystem products; development of new metrics; design and calibration of our HAVEN Monitor; and to ensure all our products provide reliable and accurate data to the customers. I’m both an experimentalist and data science enthusiast; I enjoy planning and executing experiments, scripting for big data analysis, and developing new algorithms.

In the past 10 years, my work has been centered around

  • how air pollutions are generated,

  • how they spread (indoor and outdoor)

  • how they can be monitored and accurately measured,

  • and how they affect public health (enter and deposit in respiratory tract)

I’ve been privileged to collaborate on several air quality and emission related projects with world-renowned institutions and universities including National Research Council Canada, Ford, and Boeing. My work has been published in 18 peer reviewed journals and presented in 25+ conferences.

In my spare time I like to spend time in nature, go for long hikes, swim in lakes, and of course do hiking. Always looking forward to meet and get to know new people and their life stories.


Google Scholar


Hi everyone!!

My name is My (pronounced as /me/). I’m working as the Business Analyst on the Product team at HAVEN. I’m working primarily with Ben, Lucy, Lubov, and other cross-team members to build our HAVEN products (eg. Our App, Pro Portal…etc), so you will see me hanging around and asking for feedback.

Before joining HAVEN, I’ve worked as the Product Manager at several startups to help build and deliver products and solve problems. What I care most about is that the product I work on brings positive impacts to its users - the HAVEN products perfectly align with my goals and values.
I moved to Vancouver, Canada from Vietnam 3 years ago and still enjoy the awesome nature and people that BC has to offer. My hobbies are hiking, walking in the park, reading, travelling and food. I’ve travelled to Asia (Cambodia, Singapore, Malaysia, Taiwan), Europe (Holland, Belgium, France) and am planning to go to South America and Africa. I have a big heart for food, especially Asian cuisine. Currently, I’m into philosophy (Stoicism): reading books and trying to apply their theories into my daily life.

I also love talking to people and hearing their stories so feel free to reach out to me anytime!!
LinkedIn: My Nguyen - Business Analyst - HAVEN IAQ | LinkedIn


Hi there!

I am Lucas. I joined HAVEN in 2021 as a Senior Software Developer on both hardware and software team. On the hardware team I make sure HAVEN’s hardware product is supported by a suite of software that guarantees its quality among other things and minimize errors during the manufacturing process. On the software team I work on new features and maintenance of other HAVEN’s products used by homeowners and HVAC Pros. I work closely with Vlad, Lorne and Alex.

I am passionate about software development, specially when related to automation and controls, due to my professional background in industrial automation where I had the opportunity to work with pre-commissioning and commissioning of control systems for hydroelectric power plants and floating vessels offshore. Here at Haven we have the mission of improving human health through better IAQ using IOT and automation and I am proud of being part of this team.

I grew up in Rio De Janeiro, Brazil where summer is almost the 4 seasons until I had to move to China for about a year and half for work, where I met my wife and then moved to Vancouver, Canada.

Outside of work I enjoy nature, going to the beach, hiking, biking and walking. I also like other activities such as workout, play volleyball, videogame and watch movies (I am a cinephile).
I always try to keep myself busy usually studying a new topic either related to economics, software, technology and/or history. I can say I am pretty much restless (maybe that’s the way I rest :smiley:).

Feel free to connect on:


Hello, I’m Alex. I’m a software developer in the team. I tend to work from my home office which has a giant monitor, a coffee machine, a cute girlfriend, and the internet, which is like 99% of the things I need.

My TZOA/HAVEN journey started with a co-op position where I had to gradually learn how all the magic happens behind the screen. As a computer science student, I was very lucky to become a part of the dynamic startup environment which exposed me to various parts of the system. I learned how the mobile app is written, tested and released. I had a chance to implement an internal web app from scratch. I was also exposed to Haven’s cloud infrastructure such as telemetry ingestion, app hosting, CI/CD and DevOps. I am now a full-time member of the team inspired to keep learning and incorporating my knowledge into tangible results that improve IAQ in our homes.

There is a lot of empathy, collaboration, freedom, and diversity in HAVEN, which gives me a sense of belonging and acceptance. I’m grateful for being able to find my place in the team as well as my work-life rhythm which allows me to balance the comfort of the old and uncertainty of the new to strive forward.

Outside of work I like to stay in my room, eat junk food, play stardew valley, and also sleep. It’s great!


Hey everyone! I’m Lubov (pronounced Lyubov’, which means Love in Russian :slight_smile: My family is originally from Russia, but I grew up in Belarus.

I was always very creative and shy, I took all creative classes my school had to offer: from languages to dancing, accordion, choir and theatre, but what captivated me for life was arts, psychology and technology. I received my education in Fine Arts and teaching and went on to become a Graphic Designer and later switched to UX (that’s where the tech and the arts collide and magical things happen).

At HAVEN my work encompasses user research, designing interfaces and experiences across all products. I’m looking forward to meeting you in one of our user testing sessions :slight_smile:

In my own time I read, play video games, paint, photograph, listen to music and watch movies. I have a particular liking for all things Sci-fi/fantasy in literature and film and I’m a big fan of heavy metal and synths (honestly, I have over 100 playlists on Spotify at this point :slight_smile:

I also have a cat named Cookie, I believe she is my spiritual animal.

Let’s connect and make a dent in the universe together!


Hey everyone! I’m Kassandra, a co-op student at HAVEN. I began in May as a data science intern on the Engineering team. My position involves testing, collecting, and processing data for the HAVEN products. The work is always changing and challenging, which has provided me with plenty of new skills and knowledge.

Currently I am in my last semester of my Integrated Engineering degree (specialized in Mechanical and Computer Engineering) at the University of British Columbia. My degree is project based, and entrepreneurial focused. I have always been intrigued by startup companies for the fast-paced, multi-disciplinary work environment; HAVEN has exceeded expectations. Outside of school and work I have many hobbies, most of which are outdoors and active. I love snowboarding, hiking, surfing, and paddle boarding but also try to make time for creative work such as painting, and playing music.

My experience at HAVEN has been nothing but wonderful, with such a patient and kind group of mentors to help me learn and grow in my career!

One last thing, I LOVE chatting so don’t hesitate to reach out about anything!
Find me on LinkedIn:


Hi Everybody! My name is Jesse and I joined the HAVEN team in early 2021 as a Senior Firmware Developer. My role is responsible for everything that happens inside the Monitor and Controller devices, acting as a bridge between hardware and software.

I have been working as a firmware developer for about 10 years, and I’ve been lucky enough to work with very tight knit teams. This has given me the opportunity to explore my passion for all steps of the product development cycle, which is very satisfying to me.

I grew up in South Western BC, Canada and, while I love to travel to other places, Vancouver will always be the place I call home.

When I’m not working I can be found tending to and upgrading my indoor hot pepper garden, and I also enjoy hosting games nights and/or dinner parties with my friends. During the summer months I try to get outside as much as possible, and try to take full advantage of the local trails.

Feel free to contact me through LinkedIn, I’m always happy to connect:


Hello everyone! I’m Lorne, a senior software developer at HAVEN. I’m not the kind of person that you will hear from all the time, but I’m always there working away in the background. Any technical aspects of how the system works come through me. We’re always making tweaks to our Pro Portal and our Apps to improve your use of HAVEN.

I love working on this project because of the impact it has on people’s lives. IAQ is a hidden danger that affects everyone. It’s nice to be able to bring it out of the shadows to be more top of mind. My vision is to build the knowledge where we can all come together to find solutions for our respective IAQ issues and improve our quality of life.

Outside of work, you can find me playing table top games, biking, hiking and reading a good book. Feel free to reach out any time! Looking forward to seeing you around.


Ey up! I’m Christina, HAVEN’s adopted Yorkshirewoman. My role here is Marketing Coordinator which spans everything from running our social media accounts to copy writing, SWAG selection and beyond. I have a varied background in business economics, events, account management, and marketing which served as the perfect foundation for finding a home at HAVEN. I’ve always held onto the glassy-eyed dream of finding a job where I’m contributing to positive change in the world, and though it’s been a while now (I joined in March 2021) I still can’t quite believe my luck in finding that in a team as wonderful as this!

I caught the travel bug at an early age and have been lucky enough to explore much of Europe, SE Asia, Fiji and even campervan around the breathtaking New Zealand in 2015. I set my sights on a life in Vancouver back in 2014 and, though it was a bumpy ride there for a while, finally made it this year alongside my partner and our adopted floofy friends.

I have ‘a’ savory tooth (the rest are all sweet) so home baking has become a serious hobby/necessity over the years - though you’ll rarely catch me making the same recipe twice! I love nothing more than dreaming up new flavor combinations and cherry-picking recipe components to make someone’s sugary dreams come true… let’s just say it’s a good job I also enjoy a varied fitness routine including yoga, calisthenics, and running.

I’m a social soul and always keen to learn about our users - add me on LinkedIn and let’s chat!


Hello, my name is Vlad. My role as HAVEN is to develop the technologies that make it possible to deliver on our mission. I work on our optical particle detector, our gas phase sensors, IOT stack and so much more. I then work to make those technologies manufacturable, so we can get the products into as many homes as possible. Scaling up production is one of my passions, using sophisticated processes it’s possible to reduce costs while getting higher quality and that always feels like magic.

I started my career in science working in biochemistry labs on genetics, protein folding and synthetic biology. This gave me a grounding in protocols and how exact you have to be to make complex systems work. I once constructed a 3D printer which used two lasers of different wavelengths to induce gene expression in an engineered bacteria to produce an enzyme to create a subtractive manufacturing technique. I later pivoted into embedded system development and worked for an engineering firm supporting technology companies from startups to FAANGs.

At HAVEN I have learned to understand how to find the overlap between what’s possible and what can be used in practice by people and industry. I am passionate about making a product that, years later, everyone wonders how they ever lived without. Even if it’s out of sight and fully automated.

When I am not in the lab or a factory, I am traveling, scuba diving and making LED art. I recently learned how to free dive. I hope to use that skill to swim next to a whale shark someday.


Hi, my name is Semyon. I have been an Electrical Engineer in HAVEN team since 2021. I’m responsible for the hardware in our products meaning I design, assemble and test PCBs. I work closely with the rest of the Hardware team to create the best-performing products.

I’ve been working with hardware for 5 years, which gave me an opportunity to work with different projects in various areas. I worked on the full development cycle from idea to mass manufacturing. That helped me to understand and appreciate every stage of development.

Since I moved to BC with my wife - we fell in love with Vancouver. We enjoy going on hikes, exploring the outdoors, and eating gelato. I also love spending my time on the couch playing video games and DnD.

You can find me on LinkedIn


Greetings Good Folks,
Michael Horan here, Inside Sales Mgr, welcoming our new Contractors on board.
I am a native of Vancouver, and come from an extensive sales background, including Telecom and Recruiting. I’m married, with two daughters currently in University.

When not busy on-boarding and assisting new Contractors, helping them with their IAQ Strategy and developing ‘Go-to-Market’ sales initiatives, I try my darndest to maintain an 8 handicapp on our wonderful Vancouver BC area golf courses!

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Hello there! I’m Armin and I am a data science co-op student in the Engineering team. Some of my responsibilities include testing our products, and collecting and analyzing relevant data to find trends and characteristics.

I’m currently studying physics at Simon Fraser University. My degree has allowed me to gain experience working in different fields such as material characterization, nanofabrication, and now IAQ at HAVEN. Being a part of the HAVEN team has provided a great opportunity for me to apply what I have learned in school and and gain new skills. It has also introduced me to a group of dedicated and hard-working people who I work with and am grateful for.

Outside of work, I like to cycle, play the guitar, photograph, learn new things and watch old movies. Two of my favourites are Papillion (1973) and Bicycle Thieves (1948).


Hola Todos! This is Marilyn Crockett and I am the Senior Finance Controller (AKA the bean counter) here in HAVEN. I joined Haven in July 2021 and I am responsible for Finance, Accounting and Payroll. I have many years of experience in Finance and Accounting mostly in the technology industry. I am a nature lover and had always wanted to work in green technology that make a positive impact to the environment and help people – Haven do just that.

I am a team player and proud to be in the Haven Team where Team Play is right up there with collaboration, innovation, engagement, cultural and care.

I came to Canada from the Philippines when I was 16 and settled in Vancouver Lower Mainland since then. Outside of work, I enjoy road trips, nature walks, reading, dancing, gourmet cooking, baking, spending time with loved ones and doting on my 2-year-old grandson.